With more than 20 years of industry experience, KBK Group is ready to meet our customer’s business communication needs. We stand firmly committed to providing our customers with personalized telecommunications solutions and services to help them reach their business goals while reducing expenses.
KBK Group creates value by evaluating a potential customer’s current phone, data, and internet situation given their needs/wants and tailoring a solution based on those needs/wants.
Customer Service Driven
We feel every action we take to provide you with the best customer service possible is worth remembering, down to every phone call, contact, and incident. We use SalesForce.com CRM to ensure that we provide every client with an exceptional service experience. SalesForce.com CRM is a model for managing a company’s interactions with current and future customers. It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.
We are proud of the work we do to provide the right technology and pass along the greatest cost savings to the client. Our customers are happy to provide information on exactly how we accomplish this. Please let us know if you would like a list of references.